Privacy Policy

Last updated: April 1, 2025

Introduction

Welcome to the Privacy Policy for the Hooponopono Mirror application ("we", "us", "our", "the app"). Protecting the privacy of your data is a priority for us.

This Privacy Policy explains how we collect, use, process, store, and protect your information when you use our Hooponopono Mirror application, available for iOS devices.

By using our application, you agree to the collection and use of information in accordance with this policy. Please read this Privacy Policy carefully before using the application.

Privacy Summary

Information We Collect

To provide you with an optimal experience, our application may collect the following types of information:

1. Information Directly Provided by You

• User-generated content: Audio and video recordings created during your use of the application. This data is stored exclusively on your device and is not transmitted to our servers without your explicit permission.
• Usage preferences: Customized settings, including language preferences, theme, and display options.
• Feedback and support information: Information you provide to us when you contact us for support or when you participate in surveys.

2. Information Collected Automatically

• Device information: Device model, operating system version, unique device identifiers, screen resolution, system language, time zone, and mobile network information.
• Usage data: Information about how you use the application, such as the time and duration of use, features accessed, frequency of use, and actions taken. These include metrics such as:
  • Average duration of Ho'oponopono practice sessions
  • Frequency of use of different features (simple mirror, recording, voice guidance)
  • Times of day when the application is most frequently used
  • Usage trends over time
• Performance data: Information about application performance, including response speed, memory usage, and CPU usage.
• Diagnostic data: Error logs and performance issues to improve the application, such as:
  • Errors initializing the camera or microphone
  • Playback or recording issues
  • Application crashes and the states that precede them
  • Memory or performance issues
• Anonymized facial data: To enhance the Ho'oponopono practice experience, the application may process (only locally, on your device) anonymized facial data to detect face position and orientation. This data is used exclusively to improve the digital mirror function and is not stored or transmitted outside the device.

App Permissions

To function properly, our application requests the following permissions:

You can control these permissions at any time from your device settings. In iOS, you can manage permissions from Settings > Privacy or Settings > Hooponopono Mirror.

How We Use Your Information

We use the collected information to:

• Provide basic functionality: We use the camera to create the digital mirror and usage data to ensure the application functions correctly.
• Personalize the experience: We use your preferences to provide you with an experience tailored to your needs, including language settings, visual themes, and personalized suggestions for your practice.
• Improve the application: We analyze anonymized usage and diagnostic data to identify and resolve issues, optimize performance, and develop new features. For example:
  • We identify the most frequently used features to make them more accessible
  • We analyze usage patterns to optimize the interface
  • We monitor performance to reduce battery consumption
• Provide support: We use the information you provide to us when you contact us to offer technical support and answer your questions.
• Send relevant notifications: With your permission, we send you practice reminders, tips, and important updates about the application.
• Secure the application: We monitor activity to detect and prevent fraudulent or abusive use of our application.

Analytics and Improvement

To improve our application, we use anonymized analytics services that help us understand how you interact with the application. These services collect anonymized data about usage, performance, and errors.

We use the following analytics services:

• Apple App Analytics: Provided by Apple to collect anonymized data about application usage in accordance with Apple's privacy policies. This data includes basic metrics such as installations, updates, and crashes.
• Internal analytics: We have implemented our own analytics system that processes data locally and transmits only aggregated and anonymized information to our servers. This system adheres to the principle of data minimization and is completely transparent.

Data Storage and Security

Local storage: All audio and video recordings created in the application are stored locally on your device and are not automatically sent to our servers. Data is encrypted using the AES-256 standard to ensure its protection even in the event of unauthorized access to your device.

iCloud backup: If you have enabled iCloud backup for the application, copies of your recordings may be stored in your iCloud account, protected by Apple's privacy and security policies.

Content sharing: If you choose to share your recordings, this is done only at your explicit initiative and through the standard sharing services offered by iOS. When sharing, we provide you with clear options regarding:

• What information is included in the shared content
• Whether metadata (such as recording date) is included
• Anonymization options, such as face blurring or voice modification

Security: We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or modification, including:

• Encryption of data stored locally on the device
• Optional biometric authentication (Face ID/Touch ID) for accessing protected recordings
• Transmission of anonymized data through secure HTTPS connections
• Application of best security practices in application development
• Regular security checks and audits

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

Data Retention Period

We retain different types of data for different periods, depending on their nature and purpose:

You can request the deletion of your data at any time, according to the "Your Data Rights" section below.

Information Sharing

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties, except in the following situations:

• Service providers: We may share anonymized or aggregated data with trusted third parties who help us operate our application, conduct our business, or provide you with services, provided that these parties agree to keep this information confidential. These include:
  • Analytics service providers to improve the application
  • Cloud service providers for storing anonymized data
  • Customer support tool providers to answer your questions
• Legal compliance: We may disclose your information when we believe it is necessary to comply with the law, enforce our policies, or protect our or others' rights, property, or safety. This disclosure will be made only in strict accordance with legal requirements and within the limits established by applicable laws.
• Business transactions: In the event of a merger, acquisition, or sale of assets, user information may be part of the transferred assets. We will notify you before your information is transferred and becomes subject to a different privacy policy.
• With your consent: We may share your information for any other purpose with your explicit consent. Consent will be requested separately and specifically for each case of sharing not covered by this policy.

Compliance with Data Protection Regulations

GDPR (for EU/EEA Users)

If you are in the European Union or European Economic Area, you have certain rights regarding your personal data under the General Data Protection Regulation (GDPR):

• The right to be informed about the collection and use of personal data
• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure of data ('right to be forgotten')
• The right to restrict processing
• The right to data portability
• The right to object to data processing
• Rights related to automated decision-making and profiling

To exercise these rights, please contact us at privacy@hooponoponomirror.com.

CCPA/CPRA (for California Residents)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• The right to know what personal data is collected, used, shared, or sold
• The right to delete personal data held by companies
• The right to opt-out of the sale of personal data
• The right to non-discrimination for exercising privacy rights
• The right to correct inaccurate personal data
• The right to limit the use and disclosure of sensitive personal data

In the last 12 months, we have not sold or shared consumer personal data as defined by the CCPA/CPRA.

Your Data Rights

Regardless of your location, we respect and support your right to privacy. You may have the following rights regarding your personal data:

• The right to access information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your data
• The right to restrict processing of your data
• The right to data portability
• The right to object to processing of your data
• The right to withdraw consent at any time

To exercise any of these rights, please contact us at privacy@hooponoponomirror.com. We will respond to your request within 30 days.

You can also at any time:

• Locally delete recordings and content created in the application
• Disable analytics functions from the application settings
• Modify or revoke permissions granted to the application from your device settings
• Uninstall the application to stop collecting new data

International Data Transfers

Our application is available globally, and anonymized data may be processed in jurisdictions different from where you are located. When we transfer data between different jurisdictions, we take measures to ensure that your data benefits from an adequate level of protection by:

• Using Standard Contractual Clauses approved by the European Commission
• Transferring data only to countries with adequacy decisions or to organizations with recognized certifications (such as Privacy Shield)
• Implementing appropriate technical and organizational measures to protect data in transit and at rest

Children's Policy

Our application is not intended for children under 13 years of age (or the applicable minimum age in your jurisdiction) and we do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to take the necessary steps to delete this information.

If we discover that we have collected personal data from a child under the applicable minimum age without verification of parental consent, we will take steps to delete that information as soon as possible.

Changes to this Privacy Policy

We may periodically update this privacy policy to reflect changes in our information practices or other operational, legal, or regulatory updates. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date at the beginning of the document
• Sending a notification through the application or by email (for significant changes)
• Requesting your consent (if required by applicable laws)

We recommend that you periodically review this Privacy Policy to stay informed about how we protect your information.

Contact

If you have questions, concerns, or suggestions about our Privacy Policy or data practices, please do not hesitate to contact us at:

Email: privacy@hooponoponomirror.com

We are committed to answering your questions and concerns and resolving any privacy issues promptly and satisfactorily.

How We Protect Your Data

The protection of your data is our priority. We implement appropriate technical and organizational measures to ensure the security of your information:

• Encrypted Storage: All Ho'oponopono meditation sessions and recordings are encrypted using high-level encryption algorithms (AES-256) and are stored exclusively on your local device.
• Biometric Authentication: The application uses Face ID or Touch ID (if available on your device) to restrict access to saved sessions, providing an additional layer of security and ensuring that only you can access your personal content.
• Data Remains on Device: Your recordings are not automatically sent to any server. They are processed and stored exclusively on your device, minimizing the risk of exposure or unauthorized access.
• Secure Transmissions: In the rare cases when communications with our servers are necessary (for example, for updates or anonymous usage statistics), we use secure and encrypted communication protocols (HTTPS/TLS).
• Data Minimization: We collect only the data necessary for the operation of the application, minimizing the risk of information exposure.
• Data Access: We implement strict access controls to ensure that only authorized personnel have access to systems and data.

In the event of a security breach that could affect the confidentiality of your data, we will promptly notify you, in accordance with applicable laws.